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Completed Evaluation Form
Event Date:
Friday, 27 September 2013
Event Type:
Wedding
Venue:
The Grange - Northwood
Submitted On:
Tuesday, 15 October 2013
Marvellous Evaluation
Star Ratings
If you had to give us a star rating out of five (5) for our pre-event Customer Sevice, what would you rate us?
Perfect
If you had to give us a star rating out of five (5) for the DJ performance, what would you rate us?
Perfect
Could you elaborate on why you have given us these ratings?
Simon was brilliant answering all my questions before the event my venue were very strict about outside DJ's and he gave me all the necessary paperwork they required. I gave Simon some photos and a video before hand and he was brilliant at getting these in the corret format so these could be projected throught the evening he couldnt have done more
Please indicate your satisfaction with the following aspects of our service:
Courtesy & helpfulness
Extremely Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Extremely Dissatisfied
Punctuality
Extremely Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Extremely Dissatisfied
Sound clarity
Extremely Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Extremely Dissatisfied
Lighting quality
Extremely Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Extremely Dissatisfied
Attire
Extremely Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Extremely Dissatisfied
Value for money
Extremely Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Extremely Dissatisfied
Ability to keep guests happy
Extremely Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Extremely Dissatisfied
Please indicate your satisfaction with the following aspects of our relationship:
Ability to get in contact
Extremely Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Extremely Dissatisfied
Pre-event support
Extremely Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Extremely Dissatisfied
Ability to have control of your event
Extremely Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Extremely Dissatisfied
Online system experience
Extremely Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Extremely Dissatisfied
DJ experience
Extremely Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Extremely Dissatisfied
Overall customer service
Extremely Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Extremely Dissatisfied
Just a few more questions..
How would you rate our service compared to competitors?
Don't know
Much better
Better
Neither better nor worse
Worse
Much Worse
Would you recommend our service to your friends / family?
Yes
No
Maybe
Is there anything we could have done better?
Any other comments you would like to make?
Would you be happy for us to use your evaluation on our website?
Yes
No