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Completed Evaluation Form
Event Date:
Saturday, 6 May 2017
Event Type:
Wedding
Venue:
Balmoral Hotel - Edinburgh, Scotland
Submitted On:
Saturday, 20 May 2017
Marvellous Evaluation
Star Ratings
If you had to give us a star rating out of five (5) for our pre-event Customer Sevice, what would you rate us?
Perfect
If you had to give us a star rating out of five (5) for the DJ performance, what would you rate us?
Perfect
Could you elaborate on why you have given us these ratings?
Really liked that we could choose songs beforehand (and to let you know the songs not to play!) my wife loved the music and was barely off the dance floor! Thank you for our accommodating our last minute first dance song and removing the swear word!
Please indicate your satisfaction with the following aspects of our service:
Courtesy & helpfulness
Extremely Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Extremely Dissatisfied
Punctuality
Extremely Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Extremely Dissatisfied
Sound clarity
Extremely Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Extremely Dissatisfied
Lighting quality
Extremely Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Extremely Dissatisfied
Attire
Extremely Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Extremely Dissatisfied
Value for money
Extremely Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Extremely Dissatisfied
Ability to keep guests happy
Extremely Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Extremely Dissatisfied
Please indicate your satisfaction with the following aspects of our relationship:
Ability to get in contact
Extremely Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Extremely Dissatisfied
Pre-event support
Extremely Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Extremely Dissatisfied
Ability to have control of your event
Extremely Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Extremely Dissatisfied
Online system experience
Extremely Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Extremely Dissatisfied
DJ experience
Extremely Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Extremely Dissatisfied
Overall customer service
Extremely Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Extremely Dissatisfied
Just a few more questions..
How would you rate our service compared to competitors?
Don't know
Much better
Better
Neither better nor worse
Worse
Much Worse
Would you recommend our service to your friends / family?
Yes
No
Maybe
Is there anything we could have done better?
Any other comments you would like to make?
Thank you very much for making our wedding reception so much fun. Would highly recommend you to anyone else. The music was great as was the set up with the lights etc. Thank you again!
Would you be happy for us to use your evaluation on our website?
Yes
No