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Completed Evaluation Form
Event Date:
Wednesday, 4 January 2017
Event Type:
Wedding
Venue:
Marshall Meadows Hotel - Berwick, Northumberland
Submitted On:
Sunday, 8 January 2017
Marvellous Evaluation
Star Ratings
If you had to give us a star rating out of five (5) for our pre-event Customer Sevice, what would you rate us?
Perfect
If you had to give us a star rating out of five (5) for the DJ performance, what would you rate us?
Perfect
Could you elaborate on why you have given us these ratings?
Simon did an absolutely fantastic job and there was nothing we felt was lacking. I'd highly recommend him to anyone!
Please indicate your satisfaction with the following aspects of our service:
Courtesy & helpfulness
Extremely Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Extremely Dissatisfied
Punctuality
Extremely Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Extremely Dissatisfied
Sound clarity
Extremely Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Extremely Dissatisfied
Lighting quality
Extremely Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Extremely Dissatisfied
Attire
Extremely Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Extremely Dissatisfied
Value for money
Extremely Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Extremely Dissatisfied
Ability to keep guests happy
Extremely Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Extremely Dissatisfied
Please indicate your satisfaction with the following aspects of our relationship:
Ability to get in contact
Extremely Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Extremely Dissatisfied
Pre-event support
Extremely Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Extremely Dissatisfied
Ability to have control of your event
Extremely Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Extremely Dissatisfied
Online system experience
Extremely Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Extremely Dissatisfied
DJ experience
Extremely Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Extremely Dissatisfied
Overall customer service
Extremely Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Extremely Dissatisfied
Just a few more questions..
How would you rate our service compared to competitors?
Don't know
Much better
Better
Neither better nor worse
Worse
Much Worse
Would you recommend our service to your friends / family?
Yes
No
Maybe
Is there anything we could have done better?
No, everything was fantastic!
Any other comments you would like to make?
Thank you so much for everything. You did an amazing job! I loved being able to choose songs ahead of time and you did a fantastic job of mixing in your own songs which matched our taste perfectly. I was also thrilled that you managed to get our first dance song, even though it wasn't on your initial list.
Would you be happy for us to use your evaluation on our website?
Yes
No