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Completed Evaluation Form
Event Date:
Monday, 28 March 2016
Event Type:
Wedding
Venue:
Langley Castle - Hexham, Northumberland
Submitted On:
Saturday, 16 April 2016
Marvellous Evaluation
Star Ratings
If you had to give us a star rating out of five (5) for our pre-event Customer Sevice, what would you rate us?
Perfect
If you had to give us a star rating out of five (5) for the DJ performance, what would you rate us?
Perfect
Could you elaborate on why you have given us these ratings?
Although I was slightly concerned that it would be difficult for the D.J. to mix seamlessly between our choice of music (a mixture of modern dance hits, and 80s / 90s/ 00 dance, I needn’t have been concerned. His mixing was perfect. Very talented D.J. He had our guests up dancing and enjoying themselves from the very first track, and this continued all night. Some of the tracks we’d requested, slightly obscure 80s dance tracks, I thought “He’ll NEVER have this one – but he delighted us by mixing them in and playing them. My only slight criticism (and it is a SLIGHT one), is where on earth he got the last record from? “Build me up buttercup”?? I hate that song – not my style at all. And such a contrast to the fantastic stuff played for the rest of the evening. However, all in all we were absolutely delighted with the service. I would highly recommend. (just make sure you agree what the last song is going to be lol)
Please indicate your satisfaction with the following aspects of our service:
Courtesy & helpfulness
Extremely Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Extremely Dissatisfied
Punctuality
Extremely Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Extremely Dissatisfied
Sound clarity
Extremely Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Extremely Dissatisfied
Lighting quality
Extremely Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Extremely Dissatisfied
Attire
Extremely Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Extremely Dissatisfied
Value for money
Extremely Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Extremely Dissatisfied
Ability to keep guests happy
Extremely Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Extremely Dissatisfied
Please indicate your satisfaction with the following aspects of our relationship:
Ability to get in contact
Extremely Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Extremely Dissatisfied
Pre-event support
Extremely Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Extremely Dissatisfied
Ability to have control of your event
Extremely Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Extremely Dissatisfied
Online system experience
Extremely Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Extremely Dissatisfied
DJ experience
Extremely Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Extremely Dissatisfied
Overall customer service
Extremely Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Extremely Dissatisfied
Just a few more questions..
How would you rate our service compared to competitors?
Don't know
Much better
Better
Neither better nor worse
Worse
Much Worse
Would you recommend our service to your friends / family?
Yes
No
Maybe
Is there anything we could have done better?
The last track - see above. :)
Any other comments you would like to make?
Would you be happy for us to use your evaluation on our website?
Yes
No